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IZON Technologies : 232 Vanderbilt Ave, Norwood, MA 02062 PH 800.370.9090 Email IZON

IZON DVR FAQ

What is an IZON DVR?
Does the IZON DVR use the latest components?
Does learning how to operate an IZON DVR require knowledge of PCs?
What should I do if there is new version of IZON DVR software released?
Are there any differences between IZON DVR software and others?
What are the advantages of the IZON DVR?
What is video compression?
What is the frame rate?
What do default ports mean?
What is a dynamic IP address?
What is a static IP address?
How many cameras can I plug into an IZON DVR?
Can I use my existing cameras with the IZON DVR?
What kind of cabling do I need to run from a surveillance camera to the IZON DVR?
What are the differences between RGB and YUV image signals?
What are the backup devices supported by IZON?
What is the supported picture quality when recording on an IZON DVR?
When I view an IZON DVR remotely over the internet, how come the pictures don't have the same quality or speed as when I view it locally from the IZON DVR itself?
If I connect remotely, will I view live video?
When viewing video on some websites, how come they seem to have no robotic motions and clear crisp pictures?
What are real-time images?
How do I view the IZON DVR remotely from PC, laptop or PDA?
What are the precautions when recording sound?
Is there special power requirements for the IZON DVR?
Do surveillance cameras work in the dark?

Q
What is an IZON DVR?

A
An IZON DVR (Digital Video Recorder) is a PC device which acts like a VCR in that it has the ability to record and playback video image. IZON DVR takes the feed from a camera and records it into a digital format on a storage device which is most commonly the hard drive.

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Q
Does the IZON DVR use the latest components?

A
We at IZON believe that it is important to have the complete package of the latest components in order to receive optimum performance. The absence of one aspect of a current generation solution may "bottleneck" the system and in some cases even hinder the performance instead of enhancing. Additionally, the right combination of products needs to be tweaked for optimal performance.

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Q
Does learning how to operate an IZON DVR require knowledge of PCs?

A
While knowledge of using a mouse and keyboard is helpful, it is not required. Anyone can learn to operate and program any of the IZON DVR functions, our software was designed with user-friendly Graphic User Interface for ease of use.

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Q
What should I do if there is new version of IZON DVR software released?

A
Basically, we release newer version software periodically, based on the changes on platforms and additional features. We develop and test our software in up-to-date environment, and there may be major revision that would prevent backward compatibility if necessary. Therefore, it is recommended to keep the original version of software that was purchased with your IZON DVR. If the update is unavoidable, please check with IZON Support to ensure your system meets requirements.

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Q
Are there any differences between IZON DVR software and others?

A
Definitely. Software is just as important as the hardware. Software that runs the principal functions of the IZON DVR is driven by a database. Our architecture and design of the database are crucial to our systems stability and speed of which it processes the data. Other DVR systems with poor database structures will slow down even the best hardware and, in many cases, cause the DVR to crash.

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Q
What are the advantages of the IZON DVR?

A
• Real-time, full frame display
• Real-time, up to 960 frame recording (NTSC) for 32 channels
• Healthy PC - minimal use of CPU even while Real-time recording
• Up to 32 channel audio synchronized with video
• Higher speed transmissions
• High quality, detailed image by using advanced imaging technology

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Q
What is video compression?

A
When video is digitized by the IZON DVR, it can consume as much as 165 million bits of data every second. Transmitting this amount of data is not practical. To get around this problem, a series of techniques - called codec (picture and video compression/decompression techniques) - have been derived to reduce this high bit rate. Their ability to perform this task is quantified by the compression ratio. The simple fact is, the higher the compression ratio, the smaller is the bandwidth consumption. However, there is a price to pay for this compression. Because increasing compression causes an increasing degradation of the image. Therefore, there is a balancing act of trying to achieve the desired image quality along with speed.

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Q
What is the frame rate?

A
The frame rate is a number of images that are being displayed or recorded over a specific period of time. Typically, frames per second or "fps" is the specification most often used. Keep in mind that frame rate record and frame rate display are two different items.

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Q
What do default ports mean?

A
PORT CONFIGURATION
PORT Below ports are set as default and can be changed at "Start.exe"
3000 Image Transmission
3001 Pan Tilt and Control Command Transmission
3003 Setting Information Transmission
8800 Sound Transmission
3007 Network transmission speed and bandwidth control

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Q
What is a dynamic IP address?

A
When the internet was first conceived, the architects didn't foresee the need for an unlimited number of IP addresses. Consequently, there are not enough IP numbers to go around. To get around that problem, many internet service providers use dynamic IP addresses. Dynamic IP addresses are addresses that are temporarily assigned to your computer from a pool for an internet session or some other specified time. As soon as the session or period is complete the number is returned to the pool for use by another customer. Even if the user reconnects immediately, the odds are they will not be assigned the same IP address from the pool. You can locate your IP address by typing in checkip.dyndns.org in your browser.

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Q
What is a static IP address?

A
A static IP is a number that is assigned to a computer by an Internet Service Provider (such as SBC, Verizon, Comcast, etc.) to be its permanent address on the internet. Computers use IP addresses to locate and talk to each other on the internet, much the same way people use phone numbers to locate and talk to one another on the telephone. Every machine on the internet has a unique identifying number which consists of four groups of number with no more than 3 digits in a group. A typical static IP address would look like 216.211.253.155

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Q
How many cameras can I plug into an IZON DVR?

A
Typically, you can plug anywhere from 1 to 32 cameras. The cameras normally plug into BNC or RCA input on the IZON DVR. Some boards come with a single video adapter and uses a pigtail cable which has multiple adapters on one end and a single connection on the other end.

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Q
Can I use my existing cameras with the IZON DVR?

A
Generally yes. Your existing cameras will work by plugging into the back of the IZON DVR which replaces the VCR. Some old CCTV cameras may require to have proper connector depending on the connection type. If your cameras are not so current, then you may want to investigate some of the newer cameras which are higher in resolution and may have more features. Typically, higher resolution cameras mean higher quality image.

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Q
What kind of cabling do I need to run from a surveillance camera to the IZON DVR?

A
Standard coaxial cable such as the one which runs in your home to connect with the cable company is highly recommended (RG59U). You need to connect BNC connectors on the DVR end and BNC or RCA connectors on the camera end depending on the camera type. Try to keep cable length under 300ft and avoid close proximity to fluorescent fixtures or other electrical devices that may cause interference. For longer distances, there are a variety of other solutions from RG56U to fiber.

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Q
What are the differences between RGB and YUV image signals?

A
RGB signaling refers to the method of dividing an image signal to the fundamental three colors (Red, Green and Blue) when processing the signal. It has the advantage of good color division and conveyance, but the disadvantage of requiring at least 3 color division data.
YUV signaling refers to the method of expressing an image signal by the vertical and horizontal signal synchronization (Y), and its color signals (U, V). Color division and conveyance qualities are inferior compared to the RGB method, but the YUV method can express more diverse colors using less image data.
The choice of both methods are available on DVR. RGB image will have clearer color but more 'blocks' on the image, while with YUV image dividing between colors can be more difficult but you will get a more smoother looking surface from them.

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Q
What are the backup devices supported by IZON?

A
Data backup devices include CD-RWs, DVD-RAMs, DVD-RWs, DATs, etc., any device that Windows recognizes as a drive, and you can also backup on a network drive.
The unit of the data is 1 minute, and can only be viewed through the supplied Backup viewer. Data backup is also possible on the Search program, where it can be saved in AVI format, making it conveniently viewable through the Windows Media Player (by enabling "View-Caption" from the menu, you can also conform information data).

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Q
What is the supported picture quality when recording on an IZON DVR?

A
NTSC 352x240, 704x240, 704x480
PAL 352x288, 704x288, 704x576

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Q
When I view an IZON DVR remotely over the internet, how come the pictures don't have the same quality or speed as when I view it locally from the IZON DVR itself?

A
The answer is bandwidth. When you are viewing the IZON DVR locally, you are transmitting right from the IZON DVR to your monitor without having to send the image over a network and worry about throughput. Throughput is the amount of data transferred from one place to another in a specified amount of time. The lower the throughput, the slower the transmission.

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Q
If I connect remotely, will I view live video?

A
You are viewing live video as it happens, but the motion and quality of the image are depending on your connection speed to the location. Real-time/Real-motion video from a remote location using the public internet or a dial-up modem is virtually impossible if you want to simultaneously view multiple camera image. There is simply too much data to transmit across a narrow bandwidth.

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Q
When viewing video on some websites, how come they seem to have no robotic motions and clear crisp pictures?

A
Because the video is "streamed" meaning it is aggregated and then delivered on a delayed basis. There is a difference between real-time and real-motion.

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Q
What are real-time images?

A
Real-time images are images that are being transmitted as they happen, not to be confused with real-motion. Unfortunately, the words real-time and real-motion are used synonymously within the industry. Just because something is real-time doesn't mean it's real-motion.

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Q
How do I view the IZON DVR remotely from my PC, laptop or PDA?

A
IZON DVRs come with remote software which allows you to view the cameras once you are connected to the IZON DVR via a phone line modem, internet or LAN connection.

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Q
What are the precautions when recording sound?

The motherboards we use are equipped with high definition audio controllers. As these new controllers automatically adjust their settings. The only main precaution is that you use an amplified microphone with the IZON DVR when recording sound.

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Q
Is there special power requirements for the IZON DVR?

A
The IZON DVR is a security appliance that is designed to run 24/7 nonstop. Therefore, it is strongly recommended that you attach UPS to the IZON DVR in order to protect the hardware against power spikes, reductions or outages.

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Q
Do surveillance cameras work in the dark?

A
It depends upon the camera. If the surveillance cameras have Ex-view or infra-red (IR) capabilities, then they can operate in a virtually zero light environment.

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